• Licensing and Registration of Food Businesses:

The department mandates the licensing and registration of Food Business Operators (FBOs) to bring them within the regulatory framework, ensuring compliance with the Food Safety Act and associated regulations.

• Enforcement and Surveillance:

Through its Enforcement Wing, the department regulates the manufacture, storage, sale, and distribution of food, conducting regular surveillance and monitoring to detect potential risks and adulterants in food products.

• Food Testing Laboratories:

The Analytical Wing operates laboratories in Thiruvananthapuram, Ernakulam, and Kozhikode, equipped to test for pesticides, heavy metals, mycotoxins, fortificants, antibiotics, and conduct nutritional evaluations, among other parameters. These labs play a crucial role in ensuring food safety compliance across the state .

• Public Grievance Redressal System:

Citizens can report food safety concerns through a toll-free number (1800 425 1125), which is linked to the Government Contact Centre – Kerala, facilitating prompt action by field-level officers.

• Eat Right Initiatives:

Aligning with the national 'Eat Right India' movement, the department promotes healthy eating habits through various programs and campaigns, aiming to develop a "Food Safety Culture" among the citizens .

• Information on Unsafe/Banned Products:

The website provides updates on products deemed unsafe or banned, including proprietary foods, packaged drinking water, and various other categories, helping consumers make informed choices.

• Educational Resources and Forms:

A repository of downloadable forms, guidelines, and educational materials is available to assist FBOs and the public in understanding and complying with food safety standards.